Processing Time:
Orders are typically processed within 1-2 business days from the date of purchase. During peak seasons or promotional periods, processing times may be slightly longer, but we always endeavor to fulfill orders as quickly as possible.
Delivery Time: Estimated delivery time is 5-7 business days.
Shipping Rate: $5.95
Order Tracking:
Upon the dispatch of your order, we will promptly send you a confirmation email inclusive of detailed tracking information. This tracking number will empower you to monitor the progress of your shipment as it makes its journey to your doorstep.
Shipping Restrictions:
Please note that we currently only ship to the 48 contiguous states (and Washington DC). We apologize for any inconvenience this may cause to our international customers and hope to expand our shipping services in the future.
Shipping Address:
It is the responsibility of the customer to provide accurate and complete shipping information at the time of purchase. We cannot be held responsible for delays or misdeliveries due to incorrect addresses provided by the customer.
Shipping Delays:
While we strive to ensure timely delivery of all orders, please understand that unforeseen circumstances such as weather delays or carrier issues may occasionally impact delivery times. We appreciate your patience and understanding in such situations.
Shipping Damage or Loss:
In the rare event that your order is damaged or lost during transit, please contact our customer service team immediately. We will work with you to resolve the issue and arrange for a replacement or refund as necessary.
Note: If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact us. Your satisfaction is our top priority, and we are here to assist you every step of the way. Thank you for choosing Vehala!